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Item 1.7 - Agmt. for Purchase of Microsoft Enterprise Agmt: Crayon Software Experts(FD City of Poway COUNCIL AGENDA REPORT DATE: April 2, 2019 TO: Honorable Mayor and Members of the City Council FROM: Donna Goldsmith, Director of Finance CONTACT: Brad Rosen, Information Technology Manager (858) 668-4452 or brosen(a)poway.om APPROVED IN APPROVED AS AMENDED ❑ (SEE MINUTES) DENIED ❑ REMOVED ❑ CONTINUED RESOLUTION NO. SUBJECT: Approval of Agreement between the City of Poway and Crayon Software Experts LLC for the Purchase of a Microsoft Enterprise Agreement Summary: It is the City's practice to purchase a Microsoft Enterprise Agreement (EA) to cover Microsoft software licensing for all desktops, servers, applications and databases. In addition to providing Microsoft Software Assurance, which includes all upgrades distributed by Microsoft, the EA consolidates the City's software purchases at a reduced cost while streamlining the software license management and accounting process. The City's current three-year EA was entered into with PCM -G in 2016. The EA expires on April 30, 2019, and staff intends to purchase a new EA to provide the City with the most cost-effective method for maintaining our current technology environment. Following a request -for -quotes process, the City identified Crayon Software Experts LLC as the lowest quote. A new three-year EA has been negotiated with Crayon Software Experts LLC, which is provided for the City Council's consideration. Recommended Action: It is recommended that the City Council authorize the City Manager to execute an agreement with Crayon Software Experts LLC for a three-year Microsoft EA. Discussion: As part of its technology procurement practices, the City's Information Technology (IT) Division typically upgrades and deploys core software on a timescale that keeps software versions at, or near, current commercial release versions. This practice is necessary to ensure core City software is current with product feature and security -related improvements. In 2016, the County of Riverside performed a competitive Request for Proposal (RFP) process and awarded a contract for Microsoft licenses purchased through certain software vendors. Under the terms of the RFP and resulting contract, the same pricing is offered to other government agencies in the State of California under cooperative purchase agreements, through December 31, 2019. An analysis performed by the County of Riverside indicated the pricing offered under their contract is the most competitive EA available to local government agencies. Approximately 380 government agencies have benefited from the pricing offered under the County of Riverside contract, including the State of California. 1 of 21 April 2, 2019, Item #1.7 Approval of Agreement for Enterprise Agreement April 2, 2019 Page 2 In 2007, the City entered into its first three-year EA with DELL, Inc., utilizing the prior County of Riverside contract established in 2003 and renewed that agreement for three additional years in 2010. In 2013, the City entered into its second three-year agreement with Insight Direct USA, Inc. and in 2016 entered into its current three-year agreement with PCM -G that expires on April 30, 2019. The Finance Department recently sent out a request for quotes to the six software vendors authorized to bid under the County of Riverside contract issued in 2016. Four vendors responded to our request. Based upon a review of the quotes, the vendor response from Crayon Software Experts LLC represented the lowest cost for a three-year EA that provides the City with all required Microsoft licensing to support our desktops, servers, applications and databases. The Crayon Software Experts LLC quote is attached to this report (Attachment A). At the end of each contract year of the three-year agreement, the City must report to Microsoft any products that need to be added to the EA. Microsoft identifies these license additions as true -up fees. Any additional Microsoft licenses required by the City would be added under this EA at the prices identified in this quote. Based on the proposed monthly licensing model, the proposed three-year agreement with Crayon Software Experts LLC (Attachment B) includes an annual cost of $90,619.48. Additional true -up yearly costs would be determined at the end of each contract year based on any additional licensing required due to the addition of staff or software applications requiring Microsoft licensing. The total cost of the three-year agreement is $271,858.44. Environmental Review: This item is not subject to CEQA Review. Fiscal Impact: The total cost of the three-year contract is $271,858.44. The adopted FY 2018-19 Budget includes $239,766 (115010-61222) for this purpose and an additional amount of $36,200 was approved at midyear for a total available budget of $275,966. This agreement provides licensing through April 2022 and a new EA agreement will be necessary in FY 2022-23. Public Notification: None Attachments: A. Quote: Crayon Software Experts LLC B. Microsoft Enterprise Agreement 2 of 21 April 2, 2019, Item #1.7 Approval of Agreement for Enterprise Agreement April 2, 2019 Page 3 Reviewed/Approved By: Reviewed By: Approved By: Wendy Kaserman Alan Fenstermacher Tina M. White Assistant City Manager City Attorney City Manager 3 of 21 April 2, 2019, Item #1.7 ij a The Software Expert Crayon Quote Date: 3.15.19 Customer City of Poway Attn: Brad Rosen Quoted by: Crayon Software Experts LLC 12221 Merit Drive, Suite 800 Dallas, TX 75251 Greg Landry Phone: 469-329-0290 greg.landryPcravon.com Part Number Description Qty Annual Net Unit Price Extended Amount Pricing and Usage Year 1 Enterprise Products AAA -12428 ECALBri geO365 ALNG SubsVL MVL P t rm PerUsr 42 $ 35.79 $ 1,503.18 AAA -12436 ECALBri geO365FromSA ALNG SubsVL MVL P t rm PerUsr 294 $ 31.17 $ 9,163.98 AAA -11894 O365GCCE3 5 r Svr ALNG SubsVL MVL PerUsr 56 $ 189.78 $ 10,627.68 AAA -11924 0365GCCE3 romSA 5 r Svr ALNG SubsVL MVL PerUsr 280 $ 163.89 $ 45,889.20 KV3-00353 WINENTperDVC ALNG SA MVL P t rm 303 $ 38.04 $ 11,526.12 Additional Products P3U-00001 VisioOn772777r Svr ALNG SubsVL MVL PerUsr 3 $ 123.00 $ 369.00 9EM-00270 WlnSvrSTDCore ALNG SA MVL 21-ic CoreLic 72 $ 18.20 -37- 1,310.40 9EA-00278 WInSvrDCCore ALNG SA MVL 21-ic CoreLic 48 $ 113.56 $ 5,450.88 7NQ-00292 SQLSvrStdCore ALNG SA MVL 2Lic CoreLic 8 $ 528.89 $ 4,231.12 7MS-00001 ProjOnln ProfGCC ShrdSvr ALNG SubsVL MVL PerUsr 1 $ 249.12 $ 249.12 MQM-00001 AzureActiveDrctryPremP1GCC ShrdSvr ALNG SubsVL MVL PerUsr 6 $ 49.80 $ 298.80 Year. 1Total $ 90,619.48 Part Number Description Qty .Annual: Net Unit Price Extended Amount Pricing and Usage Year 2 Enterprise Products AAA -12428 ECALBn7geO365 ALNG SubsVL MVL PItfrrn PerUsr 42 $ 35.79 $ 1,503.18 AAA -12436 ECALBri geO365FromSA ALNG SubsVL MVL PItfrm PerUsr 294 $ 31.17 $ 9,163.98 AAA -11894 O365GCCE3ShrdSvr ALNG SubsVL MVL PerUsr 56 $ 189.78 $ 10,627.68 AAA -11924 0365GCCE3 romSA ShrdSvr ALNG SubsVL MVL PerUsr 280 $ 163.89 $ 45,889.20 KV3-00353 WINENTperDVC ALNG SA MVL Pt rm 303 $ 38.04 $ 11,526.12 Additional Products P3U-00001 VisioOn nP2GCC ShrdSvr ALNG SubsVL MVL PerUsr 3 $ 123.00 $ 369.00 9EM-00270 WinSvrSTDCore ALNG SA MVL 2Lic CoreLic 72 $ 18.20 $ 1,310.40 g iim N N 0 1 CD B 1t 9EA-00278 WinSvrDCCore ALNG SA MVL Ric CoreLic 48 $ 113.56 $ 5,450.88 7NQ-00292 SQLSvrStcICore ALNG SA MVL 2Lic CoreLic 8 $ 528.89 $ 4,231.12 7MS-00001 ProjCminProfGCC ShrdSvr ALNG SubsVL MVL PerUsr 1 $ 249.12 $ 249.12 MQM-00001 AzureActiveDrctryPremP1GCC ShrdSvr ALNG SubsVL MVL PerUsr 6 $ 49.80 $ 298.80 Year 2Total $ 90,� Part Number Description Qty Annual Net Unit Price Extended Amount Pricing and Usage Year 3 Enterprise Products AAA -12428 ECALBri geO365 ALNG SubsVL MVL P t rm PerUsr 42 $ 35.79 $ 1,503.18 AAA -12436 ECALBri geO365FromSAALNG SubsVL MVL PItfrm PerUsr 294 $ 31.17 $ 9,163.98 AAA -11894 O365GCCE3 S r Svr ALNG SubsVL MVL PerUsr 56 $ 189.78 $ 10,627.68 AAA -11924 0365GCCE3 romSA ShrcISvr ALNG SubsVL MVL PerUsr 280 $ 163.89 $ 45,889.20 7V3-00353 WINENTperDVC ALNG SA MVL Pt rm 303 $ 38.04 $ 11,526.12 Additional Products P3U-00001 Visio0n nP2GCC S r Svr ALNG SubsVL MVL PerUsr 3 $ 123.00 $ 369.00 9EM-00270 WinSvrSTDCore ALNG SA MVL 2Lic CoreLic 72 $ 18.20 $ 1,310.40 9EA-00278 WinSvrDCCore ALNG SA MVL 2Lic CoreLic 48 $ 113.56 $ 5,450.88 7NQ-00292 SQLSvrStdCore ALNG SA MVL Ric CoreLic 8 $ 528.89 $ 4,231.12 7MS-00001 ProjOnlnProfGCC ShrcISvr ALNG SubsVL MVL PerUsr 1 $ 249.12 $ 249.12 MQM-00001 AzureActiveDrctryPremPiGCC ShrcISvr ALNG SubsVL MVL PerUsr 6 $ 49.80 $ 298.80 Year 3 Total $ 90,619.48 Total Deal Value Years 1-3 $ 273,858.44 ** Pricing Expires in 30 days from date of quote** **All items included in this RFQ are new, unused, not refurbished, with original manufacturer warranty.** Remit to Address: Crayon Software Experts, LLC Attn: Finance Manager 8111 LBJ Freeway, Suite 1000 Dallas, TX 75251 Phone: 469-329-0290 i nvoice. cus(&cravo n.co m 'I Microsoft Program Signature Form MBA/MBSA number Agreement number 01E73970 Volume Licensing Note: Enter the applicable active numbers associated with the documents below. Microsoft requires the associated active number be indicated here, or listed below as new. For the purposes of this form, "Customer" can mean the signing entity, Enrolled Affiliate, Government Partner, Institution, or other party entering into a volume licensing program agreement. This signature form and all contract documents identified in the table below are entered into between the Customer and the Microsoft Affiliate sicnino. as of the effective date identified below. Enrollment By signing below, Customer and the Microsoft Affiliate agree that both parties (1) have received, read and understand the above contract documents, including any websites or documents incorporated by reference and any amendments and (2) agree to be bound by the terms of all such documents. Name of Entity (must be legal entity name)* City of Poway Signature* Printed First and Last Name* Printed Title Signature Date* Tax ID Microsoft Corporation Signature Printed First and Last Name Printed Title Signature Date (date Microsoft Affiliate countersigns) Agreement Effective Date (may be different than Microsoft's signature date) 6p6, f2fSignForm(MSSign)(NA,LatAm)Exl3RA,MLL(FI At GMAT B April 2, 2019, Item #1.7 Optional 2n4 Customer signature or Outsourcer signature (if applicable) Name of Entity (must be legal entity name)* Signature* Printed First and Last Name* Printed Title Signature Date* Name of Entity (must be legal entity name)* Signature* Printed First and Last Name* Printed Title Signature Date* If Customer requires physical media, additional contacts, or is reporting multiple previous Enrollments, include the appropriate form(s) with this signature form. After this signature form is signed by the Customer, send it and the Contract Documents to Customer's channel partner or Microsoft account manager, who must submit them to the following address. When the signature form is fully executed by Microsoft, Customer will receive a confirmation copy. Microsoft Corporation Dept. 551, Volume Licensing 6100 Neil Road, Suite 210 Reno, Nevada 59511-1137 USA 7P6cV2TSignFon(MSSign)(NA, LatAm)ExBRA,MLI (ENG)(Aug2014) April 2, 2019, Item #1.7 Microsoft Enterprise Enrollment Enterprise Enrollment number $0743000 (Microsoft to complete) Previous Enrollment number 61471137 (Reseller to complete) Volume Licensing State and Local Framework ID (if applicable) This Enrollment must be attached to a signature form to be valid. This Microsoft Enterprise Enrollment is entered into between the entities as identified in the signature form as of the effective date. Enrolled Affiliate represents and warrants it is the same Customer, or an Affiliate of the Customer, that entered into the Enterprise Agreement identified on the program signature form. This Enrollment consists of: (1) these terms and conditions, (2) the terms of the Enterprise Agreement identified on the signature form, (3) the Product Selection Form, (4) the Product Terms, (6) the Online Services Terms, (6) any Supplemental Contact Information Form, Previous Agreement/Enrollment form, and other forms that may be required, and (7) any order submitted under this Enrollment. This Enrollment may only be entered into under a 2011 or later Enterprise Agreement. By entering into this Enrollment, Enrolled Affiliate agrees to be bound by the terms and conditions of the Enterprise Agreement. All terms used but not defined are located at htto:/Avww.microsoft.com/licensing/contracts. In the event of any conflict the terms of this Agreement control. Effective date. If Enrolled Affiliate is renewing Software Assurance or Subscription Licenses from one or more previous Enrollments or agreements, then the effective date will be the day after the first prior Enrollment or agreement expires or terminates. If this Enrollment is renewed, the effective date of the renewal term will be the day after the Expiration Date of the initial term. Otherwise, the effective date will be the date this Enrollment is accepted by Microsoft. Any reference to "anniversary date" refers to the anniversary of the effective date of the applicable initial or renewal term for each year this Enrollment is in effect. Term. The initial term of this Enrollment will expire on the last day of the month, 36 full calendar months from the effective date of the initial term. The renewal term will expire 36 full calendar months after the effective date of the renewal term. Terms and Conditions 1. Definitions. Terms used but not defined in this Enrollment will have the definition in the Enterprise Agreement. The following definitions are used in this Enrollment: "Additional Product" means any Product identified as such in the Product Terms and chosen by Enrolled Affiliate under this Enrollment. "Community" means the community consisting of one or more of the following: (1) a Government, (2) an Enrolled Affiliate using eligible Government Community Cloud Services to provide solutions to a Government or a qualified member of the Community, or (3) a Customerwith Customer Data that is subject to Government regulations for which Customer determines and Microsoft agrees that the use of Government Community Cloud Services is appropriate to meet Customer's regulatory requirements. EA2016EnrGov(US)SLG(ENG)(Nov2016) 8 of 21 April 2, 2019, Item #1.7 Membership in the Community is ultimately at Microsoft's discretion, which may vary by Government Community Cloud Service. "Enterprise Online Service" means any Online Service designated as an Enterprise Online Service in the Product Terms and chosen by Enrolled Affiliate under this Enrollment. Enterprise Online Services are treated as Online Services, except as noted. "Enterprise Product" means any Desktop Platform Product that Microsoft designates as an Enterprise Product in the Product Terms and chosen by Enrolled Affiliate under this Enrollment. Enterprise Products must be licensed for all Qualified Devices and Qualified Users on an Enterprise -wide basis under this program. "Expiration Date" means the date upon which the Enrollment expires. "Federal Agency" means a bureau, office, agency, department or other entity of the United States Government. "Government" means a Federal Agency, State/Local Entity, or Tribal Entity acting in its governmental capacity. "Government Community Cloud Services" means Microsoft Online Services that are provisioned in Microsoft's multi -tenant data centers for exclusive use by or for the Community and offered in accordance with the National Institute of Standards and Technology (NIST)Special Publication 800-145. Microsoft Online Services that are Government Community Cloud Services are designated as such in the Use Rights and Product Terms. "Industry Device" (also known as line of business device) means any device that: (1) is not useable in its deployed configuration as a general purpose personal computing device (such as a personal computer), a multi -function server, or a commercially viable substitute for one of these systems; and (2) only employs an industry or task -specific software program (e.g. a comQuter-aided design program used by an architect or a point of sale program) ("Industry Program"). The device may include features and functions derived from Microsoft software or third -party software. If the device performs desktop functions (such as email, word processing, spreadsheets, database, network or Internet browsing, or scheduling, or personal finance), then the desktop functions: (1) may only be used for the purpose of supporting the Industry Program functionality; and (2) must be technically integratedwith the Industry Program or employ technically enforced policies or architecture to operate only when used with the Industry Program functionality. "Managed Device" means any device on which any Affiliate in the Enterprise directly or indirectly controls one or more operating system environments. Examples of Managed Devices can be found in the Product Terms. "Qualified Device" means any device that is used by or for the benefit of Enrolled Affiliate's Enterprise and is: (1) a personal desktop computer, portable computer, workstation, or similar device capable of running Windows Pro locally (in a physical or virtual operating system environment), or (2) a device used to access a virtual desktop infrastructure ("VDI"). Qualified Devices do not include any device that is: (1) designated as a server and not used as a personal computer, (2) an Industry Device, or (3) not a Managed Device. At its option, the Enrolled Affiliate may designate any device excluded above (e.g., Industry Device) that is used by or for the benefit of the Enrolled Affiliate's Enterprise as a Qualified Device for all or a subset of Enterprise Products or Online Services the Enrolled Affiliate has selected. "Qualified User" means a person (e.g., employee, consultant, contingent staff) who: (1) is a user of a Qualified Device, or (2) accesses any server software requiring an Enterprise Product Client Access License or any Enterprise Online Service. It does not include a person who accesses server software or an Online Service solely under a License identified in the Qualified User exemptions in the Product Terms. "Reseller" means an entity authorized by Microsoft to resell Licenses under this program and engaged by an Enrolled Affiliate to provide pre- and post -transaction assistance related to this agreement; "Reserved License" means for an Online Service identified as eligible for true -ups in the Product Terms, the License reserved by Enrolled Affiliate prior to use and for which Microsoft will make the Online Service available for activation. EA2016EnrGov(U S)S LG (E N G)(Nov2016) 9 of 21 April 2, 2019, Item #1.7 "State/Local Entity" means (1) any agency of a state or local government in the United States, or (2) any United States county, borough, commonwealth, city, municipality, town, township, special purpose district, or other similar type of governmental instrumentality established by the laws of Customer's state and located within Customer's state's jurisdiction and geographic boundaries. "Tribal Entity" means a federally -recognized tribal entity performing tribal governmental functions and eligible for funding and services from the U.S. Department of Interior by virtue of its status as an Indian tribe. "Use Rights" means, with respect to any licensing program, the use rights or terms of service for each Product and version published for that licensing program at the Volume Licensing Site. The Use Rights supersede the terms of any end user license agreement (on-screen or otherwise) that accompanies a Product. The Use Rights for Software are published by Microsoft in the Product Terms. The Use Rights for Online Services are published in the Online Services Terms. "Volume Licensing Site" means http://www.microsoft.com/licensing/contracts or a successor site. 2. Order requirements. a. Minimum order requirements. Enrolled Affiliate's Enterprise must have a minimum of 250 Qualified Users or Qualified Devices. The initial order must include at least 250 Licenses for Enterprise Products or Enterprise Online Services. (i) Enterprise commitment. Enrolled Affiliate must order enough Licenses to cover all Qualified Users or Qualified Devices, depending on the License Type, with one or more Enterprise Products or a mix of Enterprise Products and the corresponding Enterprise Online Services (as long as all Qualified Devices not covered by a License are only used by users covered with a user License). (ii) Enterprise Online Services only. If no Enterprise Product is ordered, then Enrolled Affiliate need only maintain at least 250 Subscription Licenses for Enterprise Online Services. b. Additional Products. Upon satisfying the minimum order requirements above, Enrolled Affiliate may order Additional Products. c. Use Rights. for Enterprise Products.. For Enterprise Products, if a new Product version has more restrictive use rights than the version that is current at the start of the applicable initial or renewal term of the Enrollment, those more restrictive use rights will not apply to Enrolled Affiliate's use of that Product during that term. d. Country, of usage. Enrolled Affiliate must specify the countries where Licenses will be used on its initial order and on any additional orders. e. Resellers. Enrolled Affiliate must choose and maintain a Reseller authorized in the United States. Enrolled Affiliate will acquire its Licenses through its chosen Reseller. Orders must be submitted to the Reseller who will transmit the order to Microsoft. The Reseller and Enrolled Affiliate determine pricing and payment terms as between them, and Microsoft will invoice the Reseller based on those terms. Throughout this Agreement the term "price" refers to reference price. Resellers and other third parties do not have authority to bind or impose any obligation or liability on Microsoft. f. Adding Products. (i) Adding new Products not previously ordered. New Enterprise Products or Enterprise Online Services may be added at any time by contacting a Microsoft Account Manager or Reseller. New Additional Products, other than Online Services, may be used if an order is placed in the month the Product is first used. For Additional Products that are Online Services, an initial order for the Online Service is required prior to use. EA2016EnrGov(US) SLG(E NG) (Nov2016) 10 of 21 April 2, 2019, Item #1.7 (ii) Adding Licenses for previously ordered Products. Additional Licenses for previously ordered Products other than Online Services may be added at any time but must be included in the next true -up order. Additional Licenses for Online Services must be ordered prior to use, unless the Online Services are (1) identified as eligible for true -up in the Product Terms or (2) included as part of other Licenses. g. True -up requirements. Enrolled Affiliate must submit an annual true -up order that accounts for any changes since the initial order or last order. If there are no changes, then an update statement must be submitted instead of a true -up order. (i) Enterprise Products. For Enterprise Products, Enrolled Affiliate must determine the number of Qualified Devices and Qualified Users (if ordering user -based Licenses) at the time the true -up order is placed and must order additional Licenses for all Qualified Devices and Qualified Users that are not already covered by existing Licenses, including any Enterprise Online Services. (ii) Additional Products. For Additional Products that have been previously ordered under this Enrollment, Enrolled Affiliate must determine the maximumnumberof Additional Products used since the latter of the initial order, the last true -up order, or the prior anniversary date and submit a true -up order that accounts for any increase. (iii) Online Services. For Online Services identified as eligible for true -up in the Product Terms, Enrolled Affiliate may place a reservation order for the additional Licenses prior to use and payment may be deferred until the next true -up order. Microsoft will provide a report of Reserved Licenses ordered but not yet invoiced to Enrolled Affiliate and its Reseller. Reserved Licenses will be invoiced retroactively to the month in which they were ordered. (iv) Subscription License reductions. Enrolled Affiliate may reduce the quantity of Subscription Licenses at the Enrollment anniversary date on a prospective basis if permitted in the Product Terms, as follows: 1) For Subscription Licenses that are part of an Enterprise -wide purchase, Licenses may be reduced if the total quantity of Licenses and Software Assurance for an applicable group meets or exceeds the quantity of Qualified Devices and Qualified Users (if ordering user -based Licenses) identified on the Product Selection Form, and includes any additional Qualified Devices and Qualified Users added in any prior true -up orders. Step-up Licenses do not count towards this total count. 2) For Enterprise Online Services that are not a part of an Enterprise -wide purchase, Licenses can be reduced as long as the initial order minimum requirements are maintained. 3) For Additional Products available as Subscription Licenses, Enrolled Affiliate may reduce the Licenses. If the License count is reduced to zero, then Enrolled Affiliate's use of the applicable Subscription License will be cancelled. Invoices will be adjusted to reflect any reductions in Subscription Licenses at the true -up order Enrollment anniversary date and effective as of such date. (v) Update statement. An update statement must be submitted instead of a true -up order if, since the initial order or last true -up order, Enrolled Affiliate's Enterprise: (1) has not changed the number of Qualified Devices and Qualified Users licensed with Enterprise Products or Enterprise Online Services; and (2) has not increased its usage of Additional Products. This update statement must be signed by Enrolled Affiliate's authorized representative. (vi) True -up order period. The true -up order or update statement must be received by Microsoft between 60 and 30 days prior to each Enrollment anniversary date. The third - year true -up order or update statement is due within 30 days prior to the Expiration Date, and any license reservations within this 30 day period will not be accepted. Enrolled Affiliate EA2016EnrGov(US)SLG(ENG)(Nov2016) 11 of 21 April 2, 2019, Item #1.7 may submit true -up orders more often to account for increases in Product usage, but an annual true -up order or update statement must still be submitted during the annual order period. (vii)Late true -up order. If the true -up order or update statement is not received when due, Microsoft will invoice Reseller for all Reserved Licenses not previously invoiced and Subscription License reductions cannot be reported until the following Enrollment anniversary date (or at Enrollment renewal, as applicable). h. Step-up Licenses. For Licenses eligible for a step-up under this Enrollment, Enrolled Affiliate may step-up to a higher edition or suite as follows: (i) For step-up Licenses included on an initial order, Enrolled Affiliate may order according to the true -up process. (ii) If step-up Licenses are not included on an initial order, Enrolled Affiliate may step-up initially by following the process described in the Section titled "Adding new Products not previously ordered," then for additional step-up Licenses, by following the true -up order process. i. Clerical errors. Microsoft may correct clerical errors in this Enrollment, and any documents submitted with or under this Enrollment, by providing notice by email and a reasonable opportunity for Enrolled Affiliate to object to the correction. Clerical errors include minor mistakes, unintentional additions and omissions. This provision does not apply to material terms, such as the identity, quantity or price of a Product ordered. j. Verifying compliance. Microsoft may, in its discretion and at its expense, verify compliance with this Enrollment as set forth in the Enterprise Agreement. 3. Pricing. a. Price Levels. For both the initial and any renewal term Enrolled Affiliate's Price Level for all Products ordered under this Enrollment will be Level "D" throughout the term of the Enrollment. b. Setting Prices. Enrolled Affiliate's prices for each Product or Service will be established by its Reseller. Except for Online Services designated in the Product Terms as being exempt from fixed pricing, As long, as Enrolled Affiliate continues to qualify for the same price level, Microsoft's prices for Resellers for each Product or Service ordered will be fixed throughout the applicable initial or renewal Enrollment term. Microsoft's prices to Resellers are reestablished at the beginning of the renewal term. 4. Payment terms. For the initial or renewal order, Enrolled Affiliate may pay upfront or elect to spread its payments over the applicable Enrollment term. If an upfront payment is elected, Microsoft will invoice Enrolled Affiliate's Reseller in full upon acceptance of this Enrollment. If spread payments are elected, unless indicated otherwise, Microsoft will invoice Enrolled Affiliate's Reseller in three equal annual installments. The first installment will be invoiced upon Microsoft's acceptance of this Enrollment and remaining installments will be invoiced on each subsequent Enrollment anniversary date. Subsequent orders are invoiced upon acceptance of the order and Enrolled Affiliate may elect to pay annually or upfront for Online Services and upfront for all other Licenses. 5. End of Enrollment term and termination. a. General. At the Expiration Date, Enrolled Affiliate must immediately order and pay for Licenses for Products it has used but has not previously submitted an order, except as otherwise provided in this Enrollment. EA2016EnrGov(US)S LG(E NG) (Nov20l 6) 12 of 21 April 2, 2019, Item #1.7 b. Renewal option. At the Expiration Date of the initial term, Enrolled Affiliate can renew Products by renewing this Enrollment for one additional 36 -month term or by signing a new Enrollment. Microsoft must receive a Renewal Form, Product Selection Form, and renewal order prior to or at the Expiration Date. Microsoft will not unreasonably reject any renewal. Microsoft may make changes to this program that will make it necessary for Customer and its Enrolled Affiliates to enter into new agreements and Enrollments at renewal. c. If Enrolled Affiliate elects not to renew. (i) Software Assurance. If Enrolled Affiliate elects not to renew Software Assurance for any Product under its Enrollment, then Enrolled Affiliate will not be permitted to order Software Assurance later without first acquiring a new License with Software Assurance. (ii) Online Services eligible for an Extended Term. For Online Services identified as eligible for an Extended Term in the Product Terms, the following options are available at the end of the Enrollment initial or renewal term. 11 Extended Term. Licenses for Online Services will automatically expire in accordance with the terms of the Enrollment. An extended term feature that allows Online Services to continue month-to-month ("Extended Tenn") for up to one year, unless designated in the Product Terms to continue until cancelled, is available. During the Extended Term, Online Services will be invoiced monthly at the then -current published price as of the Expiration Date plus a 3% administrative fee. If Enrolled Affiliate wants an Extended Term, Enrolled Affiliate must submit a request to Microsoft at least 30 days prior to the Expiration Date. 2) Cancellation during Extended Term. At any time during the first year of the Extended Term, Enrolled Affiliate may terminate the Extended Term by submitting a notice of cancellation to Microsoft for each Online Service. Thereafter, either party may terminate the Extended Term by providing the other with a notice of cancellation for each Online Service. Cancellation will be effective at the end of the month following 30 days after Microsoft has received or issued the notice. (iii) Subscription Licenses and Online Services not eligible for an Extended Term. If Enrolled Affiliate elects not to renew, the Licenses will be cancelled and will terminate as of the Expiration Date. Any associated media must be uninstalled and destroyed and Enrolled Affiliate's Enterprise must discontinue use. Microsoft may request written certification to verify compliance. d. Termination for cause. Any termination for cause of this Enrollment will be subject to the 'Termination for cause" section of the Agreement. In addition, it shall be a breach of this Enrollment if Enrolled Affiliate or any Affiliate in the Enterprise that uses Government Community Cloud Services fails to meet and maintain the conditions of membership in the definition of Community. e. Early termination. Any early termination of this Enrollment will be subject to the "Early Termination' Section of the Enterprise Agreement. For Subscription Licenses, in the event of a breach by Microsoft, or if Microsoft terminates an Online Service for regulatory reasons, Microsoft will issue Reseller a credit for any amount paid in advance for the period after termination. 6. Government Community Cloud. a. Community requirements. If Enrolled Affiliate purchases Government Community Cloud Services, Enrolled Affiliate certifies that it is a member of the Community and agrees to use Government Community Cloud Services solely in its capacity as a member of the Community and, for eligible Government Community Cloud Services, for the benefit of end users that are members of the Community. Use of Government Community Cloud Services by an entity that is not a member of the Community or to provide services to non -Community members is strictly EA2016EnrGov(US)SLG(E NG)(Nov2016) 13 of 21 April 2, 2019, Item #1.7 prohibited and could result in termination of Enrolled Affiliate's license(s) for Government Community Cloud Services without notice. Enrolled Affiliate acknowledges that only Community members may use Government Community Cloud Services. b. All terms and conditions applicable to non -Government Community Cloud Services also apply to their corresponding Government Community Cloud Services, except as otherwise noted in the Use Rights, Product Terms, and this Enrollment. c. Enrolled Affiliate may not deploy or use Government Community Cloud Services and corresponding non -Government Community Cloud Services in the same domain. d. Use Rights for Government Community Cloud Services. For Government Community Cloud Services, notwithstanding anything to the contrary in the Use Rights: (i) Government Community Cloud Services will be offered only within the United States. (ii) Additional European Terms, as set forth in the Use Rights, will not apply. (iii) References to geographic areas in the Use Rights with respect to the location of Customer Data at rest, as set forth in the Use Rights, refer only to the United States. EA2016 EnrG ov(US)SLG(E NG) (Nov2016) 14 of 21 April 2, 2019, Item #1.7 Enrollment Details Enrolled Affiliate's Enterprise. a. Identify which Agency Affiliates are included in the Enterprise. (Required) Enrolled Affiliate's Enterprise must consist of entire offices, bureaus, agencies, departments or other entities of Enrolled Affiliate, not partial offices, bureaus, agencies, or departments, or other partial entities. Check only one box in this section. If no boxes are checked, Microsoft will deem the Enterprise to include the Enrolled Affiliate only. If more than one box is checked, Microsoft will deem the Enterprise to include the largest number of Affiliates: * Enrolled Affiliate only ❑ Enrolled Affiliate and all Affiliates ❑ Enrolled Affiliate and the following Affiliate(s) (Only identify specific affiliates to be included if fewer than all Affiliates are to be included in the Enterprise): ❑ Enrolled Affiliate and all Affiliates, with following Affiliate(s) excluded: b. Please indicate whether the Enrolled Affiliate's Enterprise will include all new Affiliates acquired after the start of this Enrollment: Exclude future Affiliates 2. Contact information. Each party will notify the other in writing if any of the information in the following contact information page(s) changes. The asterisks(*) indicate required fields. By providing contact information, Enrolled Affiliate consents to its use for purposes of administering this Enrollment by Microsoft, its Affiliates, and other parties that help administer this Enrollment. The personal information provided in connection with this Enrollment will be used and protected in accordance with the privacy statement available at https://www.microsoft.com/licensin,q/servicecenter. a. Primary contact. This contact is the primary contact for the Enrollment from within Enrolled Affiliate's Enterprise. This contact is also an Online Administrator for the Volume Licensing Service Center and may grant online access to others. The primary contact will be the default contact for all purposes unless separate contacts are identified for specific purposes Name of entity (must be legal entity name)* City of Poway Contact name* First Brad Last Rosen Contact email address* brosen@poway.org Street address* 13325 Civic Center Drive City* Poway State/Province* CA Postal code* 92064 -5755 - (For U.S. addresses, please provide the zip + 4, e.g. xxxxx-xxxx) Country* United States Phone* 858-668-4452 Tax ID * indicates required fields b. Notices contact and Online Administrator. This contact (1) receives the contractual notices, (2) is the Online Administrator for the Volume Licensing Service Center and may grant online access to others, and (3) is authorized to order Reserved Licenses for eligible Online Servies, including adding or reassigning Licenses and stepping -up prior to a true -up order. EA2016EnrGov(US)SLG(ENG)(Nov2016) 15 of 21 April 2, 2019, Item #1.7 17 Same as primary contact (default if no information is provided below, even if the box is not checked). Contact name* First Brad Last Rosen Contact email address* brosen@poway.org Street address* 13325 Civic Center Drive City* Poway State/Province* CA Postal code* 92064 -5755 - (For U.S. addresses, please provide the zip + 4, e.g. xxxxx-xxxx) Country* United States Phone* 858-668-4452 Language preference. Choose the language for notices. English ❑ This contact is a third party (not the Enrolled Affiliate). Warning: This contact receives personally identifiable information of the Customer and its Affiliates. * indicates required fields c. Online Services Manager. This contact is authorized to manage the Online Services ordered under the Enrollment and (for applicable Online Services) to add or reassign Licenses and step-up prior to a true -up order. ❑ Same as notices contact and Online Administrator (default if no information is provided below, even if box is not checked) Contact name*: First Dawn Last Winter Contact email address* dwinter@poway.org Phone* 858-668-4453 ❑ This contact is from a third party organization (not the entity). Warning: This contact receives personally identifiable information of the entity. * indicates required fields d. Reseller information. Reseller contact for this Enrollment is: Reseller company name* Crayon Software Experts LLC Street address (PO boxes will not be accepted)* 12221 Merit Drive Suite 800 City* Dallas State/Province* TX Postal code* 75251-1313 Country* United States Contact name* Crayon US OPS TEAM Phone* 469-329-0290 Contact email address* license. us@crayon.com * indicates required fields By signing below, the Reseller identified above confirms that all information provided in this Enrollment is correct. Signature* Printed name* Printed title* Date* indicates required fields Changing a Reseller. If Microsoft or the Reseller chooses to discontinue doing business with each other, Enrolled Affiliate must choose a replacement Reseller. If Enrolled Affiliate or the Reseller intends to terminate their relationship, the initiating party must notify Microsoft and the EA2016 EnrGov(US)S LG(E NG) (Nov20l6) 16 of 21 April 2, 2019, Item #1.7 other party using a form provided by Microsoft at least 90 days prior to the date on which the change is to take effect. e. If Enrolled Affiliate requires a separate contact for any of the following, attach the Supplemental Contact Information form. Otherwise, the notices contact and Online Administrator remains the default. (i) Additional notices contact (ii) Software Assurance manager (iii) Subscriptions manager (iv) Customer Support Manager (CSM) contact 3. Financing elections. Is a purchase under this Enrollment being financed through MS Financing? ❑ Yes, Z No. If a purchase under this Enrollment is financed through MS Financing, and Enrolled Affiliate chooses not to finance any associated taxes, it must pay these taxes directly to Microsoft. EA2016EnrGov(US) SLG(ENG)(Nov2016) 17 of 21 April 2, 2019, Item #1.7 ] Microsoft Volume Licensing Previous Enrollment(s)/Agreement(s) Form Entity Name: City of Poway Contract that this form is attached to: State Local Government For the purposes of this form, "entity' can mean the signing entity, Customer, Enrolled Affiliate, Government Partner, Institution, or other party entering into a volume licensing program agreement. Please provide a description of the previous Enrollment(s), Agreement(s), Purchasing Account(s), and/or Affiliate Registration(s) being renewed or consolidated into the new contract identified above. a. Entity may select below any previous contract(s) from which to transfer MSDN subscribers to this new contract. Entity shall ensure that each MSDN subscriber transferred is either properly licensed under the new contract or is removed. b. Entity may select below only one previous contract from which to transfer the Software Assurance (SA) Benefit contact details, i.e., benefits contact (notthe SA manager) and the program codes, to this new contract. c. An Open License cannot be used to transfer either the SA Benefit details or MSDN subscribers. d. The date of the earliest expiring Enrollment/Agreement that contains SA or Online Services will be the effective date of the new contract (or SA coverage period for Select Plus). e. Please insert the number of the earliest expiring Enrollment/Agreement with SA or Online Services in the appropriate fields of the new contract. PrevEnrAgrForm(W W)(ENG)(Apr2016) 18 of 21 April 2, 2019, Item #1.7 { Microsoft Volume Licensing Enterprise and Enterprise Subscription Enrollment Product Selection Form EnrollmentNumber Microsoft to complete forinif/al term. Reseller or SoRware Advisor to complete for renewe/ or with prior qualifying EnrollmenUAgreement Step 1. Enter all fields in the table below (Required). Step 2. Select the Products and Quantities Enrolled Affiliate is ordering on its initial Enrollment Order. Quantity may not include any Licenses which Enrolled Affiliate has selected for optional future use, or to which 'it is stepping -up within Enrollment term. Device .. Quantity Microsoft 365 Microsoft 365 E3 USL Microsoft 365 ES Add-on Microsoft 365 E5 USL Microsoft 365 E5 Add-on Office Professional Plus Office Professional Plus Office 365 ProPlus Office 365 Plans Office 365 Plan E1 USL Office 365 Plan E3 USL 336 Office 365 Plan E5 USL Office 365 Plan E1 Add-on Office 365 Plan E3 Add-on Office 365 Plan E5 Add-on Office 365 Plan E3 without ProPlus Add- on Client Access License CAL Choose Core CAL or Enterprise CAL: Enterprise CAL (ECAL) <Choose One> Core CAL or Enter rise CAL Bridge for Office 365 336 Bridge for Enterprise Mo ility Suite Windows Desktop Windows 10 Enterprise E3 and LTSB Upgrade per Device 303 Windows 10 Enterprise E5 per Device SL Windows 10 Enterprise E3 per User SL Windows 10 Enterprise E3 per User Add- on SL EA-EASProdSelFo"(WVV)(E NG)(Sep20l7) 19 of 21 April 2, 2019, Item #1.7 Products Quantity Device Windows 10 Enterprise E5 per User SL otherwise indicated in associated contract documents, Price Level is set using D Windows 10 Enterprise E5 per User Add- on SL Windows Enterprise Additional Product Application Pool: Unless otherwise indicated in Windows 10 Enterprise E5 per Device Add-on SL associated contract documents, Price Level is set using quantity from Group 1. E3 and LTSB Windows VDA contract documents, Price Level is set using the highest quantity from Group 2 Windows VDA per User SL or 3. Microsoft Intim Microsoft Intune USL Enterprise Mobilli.+ Security Enterprise Mobility + Security E3 USL License + E3/E5 USL + Win Enterprise Mobility+ SecurityE3 Add-on License+ Office Microsoft Intune + Enterprise Mobility + Security E5 USL ProPlus + Office 365 (Plans E1, Enterprise Mobility + Security E5 Add-on Windows VDA + 365 (Plans Step 3. Establish the Enrolled Affiliate's price level. Unless otherwise indicated in the associated contract documents, the price level for each Product offering/pool is set based upon the quantity to price level mapping. DO NOT INCLUDE BRIDGE CALs OR ADD-ONs. 1 2 3 4 otherwise indicated in associated contract documents, Price Level is set using D the hi hest ouantity from Groups 1 through 4. Windows Enterprise Additional Product Application Pool: Unless otherwise indicated in D associated contract documents, Price Level is set using quantity from Group 1. E3 and LTSB Additional Product Server Pool: Unless otherwise indicated in associated contract documents, Price Level is set using the highest quantity from Group 2 Upgrade+ Windows or 3. Client Access Enterprise ES + Win Office Professional Client Access License + E3/E5 USL + Win Plus + Office 365 License+ Office Microsoft Intune + E3/E5 per Device + ProPlus + Office 365 (Plans E1, Enterprise Mobility Windows VDA + 365 (Plans E3, and E5) + and Security USL Windows Enterprise E3 and E5) + Microsoft 365 USL + Microsoft 365 E3 per User SL + Microsoft 365 USL Windows Enterprise E5 per User SL + Windows VDA per User USL + Microsoft 365 USL • 336 336 336 303 ProductOffering I Pool Price Level Enterprise Products and Enterprise Online Services USLs: Unless otherwise indicated in associated contract documents, Price Level is set using D the hi hest ouantity from Groups 1 through 4. Additional Product Application Pool: Unless otherwise indicated in D associated contract documents, Price Level is set using quantity from Group 1. Additional Product Server Pool: Unless otherwise indicated in associated contract documents, Price Level is set using the highest quantity from Group 2 D or 3. Additional Product Systems Pool: Unless otherwise indicated in associated D contract documents, Price Level is set using quantity from Group 4. EA-EASProdSelFo"(WW)(E NG)(Sep20l7) 20 of 21 April 2, 2019, Item #1.7 Quantity of Licenses and Software Assurance to Price Level Mapping: Notes: 1. Enterprise Online Services may not be available in all locations. Please see the Product Terms for a list of locations where these may be purchased. 2. If Enrolled Affiliate does not order an Enterprise Product or Enterprise Online Service associated with an applicable Product pool, the price level for Additional Products in the same pool will be price level "A" throughout the term of the Enrollment. 3. Unless otherwise indicated in the associated Agreement documents, the CAL selection must be the same across the Enterprise for each Profile. This form must be attached to a signature form to be valid. EA-EASProdSelFon(W W)(ENG)(Sep20l7) 21 of 21 April 2, 2019, Item #1.7